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FAQs

Steve Madden Return (10 FAQs)

1. Can I return an item if I do not have a receipt?
2. How long do I have to return an item?
3. What is the return policy for digital items?
4. How do I return an item if I bought it online?
5. What is the return policy for clearance items?
6. Can I return an item that I bought on sale?
7. How do I return a defective item?
8. How do I return an item that I received as a gift?
9. What forms of payment can I use to make a return?
10. What should I do if I have further questions about returning an item?

Steve Madden Return (10 FAQs)

1. Can I return an item if I do not have a receipt?
2. How long do I have to return an item?
3. What is the return policy for digital items?
4. How do I return an item if I bought it online?
5. What is the return policy for clearance items?
6. Can I return an item that I bought on sale?
7. How do I return a defective item?
8. How do I return an item that I received as a gift?
9. What forms of payment can I use to make a return?
10. What should I do if I have further questions about returning an item?

 

How do I return an item to Steve Madden

If you need to return an item to Steve Madden, there are a few different options available to you. You can either return the item to a store, or you can return it by mail. If you choose to return the item to a store, you will need to bring the item, along with your proof of purchase, to the store. The item must be in its original condition and packaging in order to be accepted for a return. If you choose to return the item by mail, you will need to send the item, along with your proof of purchase and a note explaining why you are returning the item, to the following address:

Steve Madden

Returns Department

321 W. 34th Street

New York, NY 10001

 

What is Steve Madden’s return policy

Here at Steve Madden, we want you to be thrilled with your purchase. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. All sale items are final sale and cannot be returned.

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To return an item, please follow the instructions on the back of your packing slip. Include the packing slip with your return and indicate the reason for the return. Once we receive your return, we will credit your original form of payment within 10 business days. Shipping and handling charges are not refundable.

 

How many days do I have to return an item to Steve Madden

If you are not satisfied with your purchase, you may return the unused item within 30 days of the date of purchase. All returns must be accompanied by a receipt and be in the same condition as when sold. Refunds will be made in the same form of payment as the original purchase. Shipping and handling charges are not refunded.

 

What items are ineligible for return at Steve Madden

The following items are ineligible for return at Steve Madden:

– final sale items
– items that have been worn or altered
– items that have been damaged or abused
– items that have been washed or dry cleaned
– items that have been purchased through a third party

 

How do I exchange an item at Steve Madden

If you need to exchange an item at Steve Madden, you can do so by bringing the item into any of our stores. Please note that we only accept exchanges for items that were purchased within the last 30 days and still have their original tags attached. If you do not have your original receipt, we will be unable to process your exchange.

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Can I return an item to Steve Madden if I bought it on sale

Yes, you can return an item to Steve Madden if you bought it on sale. However, there are a few things to keep in mind. First, you will need to have your original sales receipt. Second, the item must be in new and unused condition. Finally, all returns are subject to a $6.95 restocking fee.

 

I returned an item to Steve Madden but never received my refund. What do I do

I returned an item to Steve Madden but never received my refund. What do I do?

I’m so sorry to hear that you haven’t received your refund yet! There are a few things you can do in this situation.

First, you can try contacting Steve Madden directly. They may be able to help you figure out what happened to your refund.

Second, you can reach out to your credit card company or the company that issued your original payment. They may be able to help you get your money back.

Lastly, you can file a complaint with the Better Business Bureau. This could help get the refund process started for you.

We hope this helps and that you get your refund soon!

 

I received a defective item from Steve Madden. How do I return it

I bought a pair of shoes from Steve Madden and when I got them home I noticed that they were defective. The heel was coming off of one of the shoes. I contacted customer service and they told me that I could return the shoes to a store or by mail. I chose to return them by mail because it was more convenient for me. I sent the shoes back and received a refund for them.

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I received the wrong item from Steve Madden. How do I get the correct one

If you received the wrong item from Steve Madden, you can return it by following the instructions on their website. You will need to fill out a form and include your order number, the name and address of the person who placed the order, and a description of the problem. Once they receive your return, they will send you the correct item.

 

How do I check the status of my return at Steve Madden

If you need to check the status of your return at Steve Madden, there are a few ways to do so. One way is to visit the website and sign in to your account. Once you are logged in, you will be able to view your order history and see the status of your return. Another way to check the status of your return is to call customer service at 1-888-SMADDEN (1-888-762-3336). When you call, be sure to have your order number handy so that the customer service representative can look up your order.