Williams Sonoma Return Policy (10 FAQs)
If you’re not happy with your Williams Sonoma purchase, you’re in luck. The company has a generous return policy that will make sure you get your money back. Here are 10 FAQs about the Williams Sonoma return policy.
What is the Williams Sonoma return policy
When you shop at Williams Sonoma, you can be confident that you’re getting high-quality products. But sometimes, things just don’t work out. Maybe the color isn’t quite right, or the style isn’t quite your taste. Whatever the reason, we want you to be happy with your purchase. That’s why we offer a hassle-free return policy.
If you’re not satisfied with an item, simply return it within 60 days of receipt for a refund of the merchandise value. We’ll even pay for return shipping. And if you have a Williams Sonoma Credit Card, you’ll get free return shipping, no matter how much you spent.
We know that returns can be a bit of a hassle. But with Williams Sonoma, we make it easy. So shop with confidence, knowing that you can always return an item if it’s not quite right.
How do I return an item to Williams Sonoma
If you need to return an item to Williams Sonoma, don’t worry – it’s easy! Just follow these simple steps:
1. Find your order number. This can be found on your packing slip or confirmation email.
2. Go to the Williams Sonoma website and log in to your account.
3. Click on the “My Orders” tab and locate your order.
4. Click on the “Return Item” button next to the item you wish to return.
5. Select the reason for your return and then click on the “Submit Return” button.
6. A return shipping label will be generated – just print this out and attach it to your return package.
7. Drop off the package at your nearest UPS store or location.
That’s it! You’ll receive an email notification once your return has been processed.
What is the Williams Sonoma refund policy
If you are not satisfied with your Williams Sonoma purchase, you may return the item within 60 days of receipt for a refund of the merchandise value. Shipping and handling charges are non-refundable. Returns must be made in the original packaging and accompanied by a return form and shipping label.
To initiate a return, please visit our website and sign into your account. Select the order you wish to return and follow the instructions on the screen. Once your return is received and inspected by our team, we will process your refund and credit the original method of payment within 10 business days. You will be notified via email when your return has been processed.
How long do I have to return an item to Williams Sonoma
Per our return policy, you have up to 90 days to return an item to Williams Sonoma.
Can I return an item to Williams Sonoma without a receipt
Yes, you can return most items to Williams Sonoma without a receipt. However, there are a few exceptions, such as final-sale items and monogrammed items, which are not eligible for return. If you don’t have your receipt, our team will work with you to process your return using the original form of payment.
How do I exchange an item at Williams Sonoma
One of the great things about Williams Sonoma is their customer service. If you are not satisfied with an item that you have purchased, they will gladly exchange it for you. Here is how to go about exchanging an item at Williams Sonoma:
1. Bring the item that you would like to exchange to any Williams Sonoma store.
2. Show the item to a sales associate and let them know that you would like to exchange it.
3. The sales associate will process the exchange for you and you will be all set!
We hope this helps next time you need to exchange an item at Williams Sonoma. Thank you for shopping with us!
What items are non-returnable to Williams Sonoma
There are a few items that are non-returnable to Williams Sonoma. These items include:
-Final sale items
While we understand that sometimes things don’t work out the way you intended, we cannot accept returns on these items. We hope you understand and thank you for shopping with us!
How do I contact Williams Sonoma customer service about a return
If you need to contact Williams Sonoma customer service about a return, there are a few ways to do so. You can either call their customer service line at 1-877-812-6235, or you can fill out a form on their website. If you choose to fill out the form, you will need to provide your name, email address, phone number, and order number. Once you have submitted the form, someone from customer service will get back to you as soon as possible.
I received a defective item from Williams Sonoma, how do I return it
If you received a defective item from Williams Sonoma, you may return it by following the instructions on their website. First, you will need to fill out a return form and include your order number, item number, and the reason for the return. Then, you will need to pack up the item securely and send it back to the address provided on the form. Once your return is received and processed, you will receive a refund for the cost of the item.
My item was damaged in transit, how do I file a claim with Williams Sonoma
If your item was damaged during transit, you can file a claim with Williams Sonoma by following these steps:
1. Take a photo of the damaged item.
2. Email customer service at [email protected] and include your order number, the photo of the damage, and a brief description of the issue.
3. Customer service will review your claim and get back to you within 2 business days.